Refund Policy

Monthly Subscriptions

Monthly subscriptions are non-refundable once access has been granted. When you subscribe, you receive immediate access to all premium features for the billing period. Because digital access is delivered instantly and cannot be “returned,” we do not offer refunds for monthly billing cycles.

Annual Subscriptions

Annual subscriptions are non-refundable after the first 7 days. If you are unsatisfied with the platform within the first 7 days of your annual subscription, contact us for a full refund. After the 7-day window, annual subscriptions are non-refundable for the remainder of the billing period.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation stops future billing but does not trigger a refund for the current period. You will retain access to premium features until the end of your current billing cycle.

Unauthorized Purchases

If you believe a charge was made without your authorization, contact us within 30 days at [email protected]. We review unauthorized purchase claims on a case-by-case basis and may issue a refund at our discretion.

Service Disruptions

In the event of extended platform outages (more than 48 consecutive hours) caused by issues within our control, we may offer account credits or pro-rated refunds at our discretion. Scheduled maintenance windows do not qualify.

How to Request a Refund

To request a refund, email [email protected] with your account email and reason for the request. We aim to respond within 2 business days. Approved refunds are processed to the original payment method within 5–10 business days.